Signal Engine
Turn scattered signals into structured intelligence
Measured across deployments
Connect Zendesk, Gong, Intercom, and more. AI extracts insights automatically, tagging sentiment, severity, and customer context.
Automatic extraction
AI processes transcripts, tickets, and feedback—extracting themes, sentiment, and severity without manual tagging.
Customer context
Every insight automatically links to customer profiles, ARR, segment, and lifecycle stage.
Real-time sync
Continuous ingestion from connected sources ensures your evidence base is always current.
Multi-source ingestion
Connect Zendesk, Intercom, Gong, Amplitude, Mixpanel, Segment, and custom webhooks.
Semantic chunking
Speaker-aware processing preserves conversation context and identifies key moments.
Vector embeddings
Store embeddings for semantic search across your entire evidence corpus.
Deduplication
Intelligent matching prevents the same feedback from being counted multiple times.
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